Big Motoring World, one of the UK's largest independent used car supermarkets, uses Jigcar’s AI-powered platform to plan and control the movement of up to 200 vehicles per day across its network of 11 retail sites and five vehicle prep centres.

Our Transport Management System (TMS) has replaced the group's manual, paper-based processes with a single, centralised system covering transport planning, route optimisation and a driver app, alongside digitised proof of collection and delivery. It plans movements from auction houses and prep centres to retail sites, and between retail sites, optimising across both internal and third-party drivers.

We sat down with Berkay Ozkan, Transport Manager for Big Motoring World's prep centres, to hear how the operation has changed since bringing Jigcar in, from spreadsheets and guesswork to a single system his team and drivers can plan a day around.

Life before Jigcar: multiple spreadsheets and no accountability

Berkay's job is to get vehicles into the prep centres, prepped, and out to retail sites as quickly as possible. Before Jigcar, that ran on spreadsheets.

"Previously we used multiple spreadsheets, and it was very difficult to keep track of the cars and keep track of hours. It was difficult on the admin side of things, and difficult to train people - it could get very confusing." 

There was also no single record of what was moving where. As he puts it:  "We had no system in place. We used to move the cars around, but there was no accountability for what we moved - we didn't know what car was going where."

One system the team can plan around

With Jigcar, movements are pre-booked and visible to everyone who needs them. 

"We can pre-book the schedule for the day, and the drivers know what cars to take. The retail sites know what to expect, so it's a lot easier on both sides." 

For Berkay, the biggest day-to-day change is how much easier the system is to run and to teach.

"With Jigcar, everything is straightforward and simple. It's really easy to train our staff on it, and it gives us great visibility without going through multiple spreadsheets." 

How it's helped the drivers

The drivers now see their work in advance and can plan around it - something they couldn't do before.

"Being able to see what they're doing the next day and plan their schedule has really helped the drivers out. We get really positive feedback. Planning their day a day ahead is a real advantage in transport. We didn't have that visibility before, but with Jigcar we do, and they're happy with what they can see." 

The AI: optimising routes, cost and speed

For Berkay, optimisation is where Jigcar's AI earns its place. 

"Optimising is the massive thing with Jigcar. It gives you the best route for the drivers and for the costs, and it gets cars to where they need to go much faster." 

The result is time back across the operation. 

"It saves time on our day-to-day tasks, so we can get things more organised. It saves a lot of time." 

Would he recommend it?

"Absolutely. With our volumes, it's really handy to have a system like this - we know we've got the right data, all the visibility and all the planning, in a simple, straightforward system. Anyone transitioning from manual work to the digital side, I'd definitely recommend it."  

A platform built for growth

Beyond day-to-day movements, Jigcar is automating the import of vehicle purchase data from auction sources, cutting manual administration from the buying process through to delivery. It's a foundation that scales with the business, Big Motoring World recently opened a 13-acre flagship store in Warrington with space for up to 1,000 cars.

At leadership level, the impact shows up on the bottom line. Paul Fleming, Operational Excellence Director at Big Motoring World, said:

"As our business expands, the need to achieve greater optimisation, visibility and cost savings across in-house and third party vehicle movements increases. Jigcar's TMS has delivered this by fully digitising the high volume of vehicle movements we make each day as we source stock, move vehicles in and out of our prep centres and around our retail stores. Our bottom line vehicle movement savings are already considerable and continue to grow, enabling us to concentrate on retailing cars to customers across the country."

For Elliott Perks, CEO and Co-Founder of Jigcar, it's exactly the kind of high-volume operation the platform is built for:

"As a fast-growing and high-volume business, Big Motoring World identified a need to utilise Jigcar's AI-powered TMS to fully optimise and streamline its vehicle movements. Jigcar is providing the business with real-time centralised visibility of costs and performance across all its retail sites and prep centres, delivering the most cost-effective solution for every single vehicle movement."